About Maidcity
Who are we
Established in 1997, we are a professional and trusted agency with nearly three decades of experience.
We ensure a smooth and successful transition for your household by meticulously matching your family’s unique needs with the right Migrant Domestic Worker.
We find the perfect fit for your needs, not just an MDW.
What We Do
We source qualified Migrant Domestic Workers (MDWs) from MOM-approved countries, including Indonesia, the Philippines, Myanmar and India.
Every MDW undergoes comprehensive training in her home country. Once fully prepared, we facilitate her arrival and match her with a suitable family.
We guide employers through the hiring process with honest feedback, facilitating video or phone interviews and managing all documentation and work permit applications.
Upon arrival, we manage the entire logistics process, including airport pick-up, pre-employment medical check-ups, the Settling-In Programme (SIP) and biometrics registration.
We provide ongoing counseling and, if necessary, retraining to help MDWs adjust smoothly to Singapore’s culture and your household’s specific needs.
Other:
- We facilitate the full range of documentation and administrative requirements for employers who have independently sourced their own MDW.
- We manage essential logistics, including work permit cancellations, repatriation, airfare and insurance procurement, home leave applications and passport renewals.
- As an MOM-selected agency for this initiative, we are authorised to bring qualified MDWs into Singapore ahead of placement to ensure faster deployment for families with urgent needs.
Why choose us
Our satisfied customers keep coming back here is why you should trust us
We don’t just provide an MDW, we find the perfect fit for your household needs.
We believe in building lasting relationships through sincerity, reliability and exceptional customer service.
We offer retraining and re-education for domestic workers facing challenges, ensuring a fresh start and long-term success for everyone.
With over two decades of experience resolving challenges for both families and workers, we ensure a seamless and stress-free experience.
From initial placement to ongoing support, we serve as your comprehensive MDW service center.
We are an MOM-selected agency for the Advance Placement Scheme (APS), designed to provide faster support for families with urgent needs.
Proudly licensed by the Ministry of Manpower (Lic No: 21C0694).
We are officially accredited by the AEAS, as well as the Philippine and Indonesian Embassies in Singapore.
